Comments on: Verizon Video Goes Viral

By: Luke Rumley

Luke Rumley — Tue, 15 Jun 2010 01:50:46 +0000

Tried it. No luck. I won all the arguments, but the supervisor said to have my attorney contact their legal department. They weren’t amused that it was over a $0.10 change in the FUSF either.

It was too nervewracking to try again, and I feel bad for the poor customer service reps. iPhone 4 will have to wait (probably until iPhone 6).

By: Kyle

Kyle — Wed, 06 Aug 2008 22:31:07 +0000

I found the video on Digg as well and will use this technique to get out of my Verizon contact too. My question to you guys is, what carrier is better than Verizon? They all seem to have their flaws…

By: Lorin

Lorin — Wed, 06 Aug 2008 22:02:54 +0000

Hey, I just wanted to say thank you. Today, after 4 days of phone calls my husband and I got out of our Verizon contract. The CSRs really did use every excuse you told us to expect and we were prepared. Finally we reached an executive and in a split second got out of our contract (after spending countless minutes on hold with other reps)! YAY! I am really grateful, especially because we signed our contract in October 2006, one month before the prorated fees. We were about to have to hand over $300 to end our contract one and a half months early (which actually was necessary) and we had been with the company over 5 years. So for any doubters out there…this really does work, you just have to be strong, confident and patient!

By: Shawn

Shawn — Mon, 04 Aug 2008 20:49:48 +0000

Thanks for the info. Unfortunately Verizon may have caught on because they’re not directing all people trying to cancel their contract using this method to the Corporate office (at least through my experience). Supervisors won’t even take my calls anymore…

By: Garrett

Garrett — Mon, 04 Aug 2008 19:00:02 +0000

You’re the shiz. I never expected it to be that easy.

“You are absolutely correct, sir. I’m sorry to lose you. Have a nice day.”

By: kim

kim — Mon, 04 Aug 2008 04:52:52 +0000

Love you video too. And are now a subscriber of you great blog here. Keep up the good work.

Kim
A Dane in San Francisco

By: Rob

Rob — Mon, 04 Aug 2008 03:43:43 +0000

Congrats! I found your video on Digg and followed it to your blog. Seems like you have an interesting one here and I think I’ll hang around. I don’t need out of my Verizon contract, I’m pretty happy with their service and my Blackberry Curve, but I thought it was interesting anyhow. Would have been good to know a few years ago when I was trying to get out of my Cingular contract. Enjoy your new iPhone!

By: Matt

Matt — Mon, 04 Aug 2008 01:38:44 +0000

Hey it would be really cool if Verizon actually changed their contract b/c of you. Imagine what some poor schmuck lawyer is going to do when he/she gets into the office tomorrow morning and realizes their contract has been outflanked and negated!

By: kaushal

kaushal — Mon, 04 Aug 2008 00:31:41 +0000

Great video realy helped me out. I just stumbled onto your site looking for a way out of verizon. Now I come back every day to to read new posts.

By: Sean

Sean — Sun, 03 Aug 2008 23:22:40 +0000

I loved the video man, I have Sprint and it ain’t so well, so I might try this out on them, providing I can get the right information

Thanks to Gizmodo for showing me this site, your posts are great and I’m sure to be coming back to read them all.