Comments for Ely Rosenstock's Blog http://elyrosenstock.com Formerly Crastinate.com Wed, 02 Nov 2011 19:23:59 +0000 hourly 1 http://wordpress.org/?v=3.1.2 Comment on Video Tutorial: How to Get Out of Your Verizon Contract Without an Early Termination Fee by Brad http://elyrosenstock.com/2008/07/27/video-tutorial-how-to-get-out-of-your-verizon-contract-without-an-early-termination-fee/#comment-3920 Brad Wed, 02 Nov 2011 19:23:59 +0000 http://crastinate.wordpress.com/?p=95#comment-3920 I have 1year on my cell and 17 months on my home set up. I want out! The agreement has changed and both fees are outrageous. What is the updated info on getting out from Verizon? Thank you. I have 1year on my cell and 17 months on my home set up. I want out! The agreement has changed and both fees are outrageous. What is the updated info on getting out from Verizon? Thank you.

]]> Comment on Video Tutorial: How to Get Out of Your Verizon Contract Without an Early Termination Fee by Louie http://elyrosenstock.com/2008/07/27/video-tutorial-how-to-get-out-of-your-verizon-contract-without-an-early-termination-fee/#comment-3420 Louie Tue, 11 Oct 2011 22:37:01 +0000 http://crastinate.wordpress.com/?p=95#comment-3420 I would really like to know how to get out of my contract with these money grubbing SOBs but they have changed their Customer Service Agreement. I would really like to know how to get out of my contract with these money grubbing SOBs but they have changed their Customer Service Agreement.

]]> Comment on Video Tutorial: How to Get Out of Your Verizon Contract Without an Early Termination Fee by Hilda http://elyrosenstock.com/2008/07/27/video-tutorial-how-to-get-out-of-your-verizon-contract-without-an-early-termination-fee/#comment-3257 Hilda Sun, 02 Oct 2011 13:58:13 +0000 http://crastinate.wordpress.com/?p=95#comment-3257 How do I find out if they are charging me an additional fee or a more expensive fee if they never send me any sort of notice? How do I find out if they are charging me an additional fee or a more expensive fee if they never send me any sort of notice?

]]> Comment on Video Tutorial: How to Get Out of Your Verizon Contract Without an Early Termination Fee by Pipeline http://elyrosenstock.com/2008/07/27/video-tutorial-how-to-get-out-of-your-verizon-contract-without-an-early-termination-fee/#comment-3061 Pipeline Sun, 25 Sep 2011 12:20:07 +0000 http://crastinate.wordpress.com/?p=95#comment-3061 thanks! thanks!

]]> Comment on Video Tutorial: How to Get Out of Your Verizon Contract Without an Early Termination Fee by Amanda http://elyrosenstock.com/2008/07/27/video-tutorial-how-to-get-out-of-your-verizon-contract-without-an-early-termination-fee/#comment-2127 Amanda Mon, 18 Jul 2011 17:18:17 +0000 http://crastinate.wordpress.com/?p=95#comment-2127 I watched the video tutorial and it was very helpful but I have a question. I called Verizon and they are claiming that the Federal Service Charge is based on a fixed percentage. They say that the reason that the charge keeps changing is not because of the percentage, but because of the charges incurred during the month. I kept telling them that the customer agreement specifically says "prices or any other terms," it doesn't mention anything about the supposed fixed percentage they are using; that even though the FUSC uses a percentage, there's still a change in the overall price of the charge. Any advice/thoughts on what else to tell them? Because they are stonewalling me with this percentage excuse. Oh, also- say Verizon is telling the truth about the percentage they use, do you know what figure they go off of to get the FUSC? I can't tell if they use the figure with all of the usage and data charges included, but before adding all of the other taxes. Thanks! I watched the video tutorial and it was very helpful but I have a question. I called Verizon and they are claiming that the Federal Service Charge is based on a fixed percentage. They say that the reason that the charge keeps changing is not because of the percentage, but because of the charges incurred during the month. I kept telling them that the customer agreement specifically says “prices or any other terms,” it doesn’t mention anything about the supposed fixed percentage they are using; that even though the FUSC uses a percentage, there’s still a change in the overall price of the charge. Any advice/thoughts on what else to tell them? Because they are stonewalling me with this percentage excuse.

Oh, also- say Verizon is telling the truth about the percentage they use, do you know what figure they go off of to get the FUSC? I can’t tell if they use the figure with all of the usage and data charges included, but before adding all of the other taxes.

Thanks!

]]> Comment on Video Tutorial: How to Get Out of Your Verizon Contract Without an Early Termination Fee by Johnny Nokaster http://elyrosenstock.com/2008/07/27/video-tutorial-how-to-get-out-of-your-verizon-contract-without-an-early-termination-fee/#comment-534 Johnny Nokaster Fri, 15 Apr 2011 21:22:24 +0000 http://crastinate.wordpress.com/?p=95#comment-534 Just pay the idiots the $350 to terminate your contract and they'll let you out. Thats what I'm going to do and no I'm not a millionaire either. My Verizon bill is almost 300 dollars a month and when I get out of their contract I'm running to Straight Talk and getting me a phone. I want a dumb phone not a smart phone. All I need a phone for is to talk to people. I do very little texting. I don't get on the internet on the phone so why should I pay these idiots all this money. Oh yeah, don't buy an iPhone 4. They drop calls like hot potatoes. Just pay the idiots the $350 to terminate your contract and they’ll let you out. Thats what I’m going to do and no I’m not a millionaire either. My Verizon bill is almost 300 dollars a month and when I get out of their contract I’m running to Straight Talk and getting me a phone. I want a dumb phone not a smart phone. All I need a phone for is to talk to people. I do very little texting. I don’t get on the internet on the phone so why should I pay these idiots all this money. Oh yeah, don’t buy an iPhone 4. They drop calls like hot potatoes.

]]> Comment on Cablevision Changes Their Promotion After the Product is Sold by Andrew http://elyrosenstock.com/2008/12/30/cablevision-changes-their-promotion-after-the-product-is-sold/#comment-691 Andrew Thu, 10 Mar 2011 17:31:18 +0000 http://crastinate.com/?p=369#comment-691 I don’t think you’re overreacting one bit. On one hand I can see it from a business perspective if it went something like this; you create this promotion, project how much it will cost you and then when the numbers start pouring in the actual loss is much more dramatic then anticipated, then yes, something would have to be done to mitigate the loss. But if that is the case (and of course I don’t know that it is) it seems to me that it would be much better to amend the promotion in some way, so that the people who had it would still be benefiting and not feel cheated. That seems like the responsible course of action to me, simply putting the promotion on a chopping block does not. Hearing this kind of thing does make me appreciate DISH Network even more though. I’ve been an employee of DISH for some time now and have seen for myself the continuous efforts to improve the customer experience. Last year in the ACSI survey DISH was ranked highest in overall customer satisfaction among all cable and satellite TV providers and I’m proud to have had a small part in that. I don’t think you’re overreacting one bit. On one hand I can see it from a business perspective if it went something like this; you create this promotion, project how much it will cost you and then when the numbers start pouring in the actual loss is much more dramatic then anticipated, then yes, something would have to be done to mitigate the loss. But if that is the case (and of course I don’t know that it is) it seems to me that it would be much better to amend the promotion in some way, so that the people who had it would still be benefiting and not feel cheated. That seems like the responsible course of action to me, simply putting the promotion on a chopping block does not.
Hearing this kind of thing does make me appreciate DISH Network even more though. I’ve been an employee of DISH for some time now and have seen for myself the continuous efforts to improve the customer experience. Last year in the ACSI survey DISH was ranked highest in overall customer satisfaction among all cable and satellite TV providers and I’m proud to have had a small part in that.

]]> Comment on Open Letter to Bloggers by Cindy Conrad http://elyrosenstock.com/2009/10/27/open-letter-to-bloggers/#comment-804 Cindy Conrad Thu, 23 Dec 2010 22:16:39 +0000 http://crastinate.com/?p=880#comment-804 [...] Let’s be clear about this. Companies give freebies to small-time bloggers (which 99.9% are, and yes, that includes you) to flatter you. They know that almost all of what they’re providing you for free is a waste but they realize that the aggregate of this blogger outreach might have a real impact. The aggregate is where the value is. You, by yourself, and your dinky little site, aren’t worth anything by itself. via crastinate.com [...] [...] Let’s be clear about this. Companies give freebies to small-time bloggers (which 99.9% are, and yes, that includes you) to flatter you. They know that almost all of what they’re providing you for free is a waste but they realize that the aggregate of this blogger outreach might have a real impact. The aggregate is where the value is. You, by yourself, and your dinky little site, aren’t worth anything by itself. via crastinate.com [...]

]]> Comment on Video Tutorial: How to Get Out of Your Verizon Contract Without an Early Termination Fee by Tim http://elyrosenstock.com/2008/07/27/video-tutorial-how-to-get-out-of-your-verizon-contract-without-an-early-termination-fee/#comment-533 Tim Wed, 22 Dec 2010 23:10:47 +0000 http://crastinate.wordpress.com/?p=95#comment-533 <a href="#comment-10567" rel="nofollow">@TJ </a> They have updated the customer agreement to basically negate the steps outlined in this post." How so? The agreement still states the following, which are the key terms that Ely is working with: http://www.verizonwireless.com/customer-agreement.shtml Can Verizon Wireless Change This Agreement or My Service? We may change prices or any other term of your Service or this agreement at any time,but we'll provide notice first, including written notice if you have Postpay Service. If you use your Service after the change takes effect, that means you're accepting the change. If you're a Postpay customer and a change to your Plan or this agreement has a material adverse effect on you, you can cancel the line of Service that has been affected within 60 days of receiving the notice with no early termination fee. @TJ They have updated the customer agreement to basically negate the steps outlined in this post.”

How so? The agreement still states the following, which are the key terms that Ely is working with:

http://www.verizonwireless.com/customer-agreement.shtml
Can Verizon Wireless Change This Agreement or My Service?
We may change prices or any other term of your Service or this agreement at any time,but we’ll provide notice first, including written notice if you have Postpay Service. If you use your Service after the change takes effect, that means you’re accepting the change. If you’re a Postpay customer and a change to your Plan or this agreement has a material adverse effect on you, you can cancel the line of Service that has been affected within 60 days of receiving the notice with no early termination fee.

]]> Comment on Video Tutorial: How to Get Out of Your Verizon Contract Without an Early Termination Fee by TJ http://elyrosenstock.com/2008/07/27/video-tutorial-how-to-get-out-of-your-verizon-contract-without-an-early-termination-fee/#comment-532 TJ Tue, 21 Dec 2010 20:33:24 +0000 http://crastinate.wordpress.com/?p=95#comment-532 They have updated the customer agreement to basically negate the steps outlined in this post :(. They can update the agreement at any according to the agreement that you sign. They have updated the customer agreement to basically negate the steps outlined in this post :( . They can update the agreement at any according to the agreement that you sign.

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