Ely Rosenstock's Blog

I've gotten a lot of great feedback on my previous posts about successfully canceling my Verizon contract without paying an early termination fee. Based on the requests of many of my readers, I have made a video tutorial on exactly how to go about this...

After many attempts, I have finally been able to cancel my Verizon contract without an early termination fee. I got a call back from Rob, a Verizon manager, and he explained how, after further review, they will be able to follow through with my request....

I have previously discussed my trial and travails with trying to get out of my Verizon contract without an early termination fee. Here is an update. I received a call from Rob who is apparently some sort of manager at Verizon. He seemed like a nice guy...

I have spoken a lot about companies that don't understand their customers. I've recently had experiences with two companies where I need to cancel my subscription. I think the difference in my experiences highlights the different approaches companies...

To kick off this blog I thought I'd talk about a real-life dilemma I'm in. My Verizon Wireless cell phone contract is up and it's time for me to make a decision on a new phone. So here are my options: Splurge: Go buy an iPhone or a Blackberry and spend...